911 Operator Arrested For Hanging Up On Thousands Of Emergency Calls

In the recording of one call, she can be heard saying, “Ain’t nobody got time for this. For real.”

The hip hop group Public Enemy once rapped that “911 Is A Joke,” because of how the emergency call service was slow to respond to poor and minority neighborhoods. A 911 operator in Houston, Texas did one better, hanging up on callers if she didn’t feel like talking to them. 43-year-old Crenshanda Williams has been charged with two misdemeanor counts of Interference with Emergency Telephone Call, following an investigation that determined she had been involved in “thousands” of short calls, a clear indication that something is wrong. 

In one case she is accused of hanging up on a man who called in the middle of an armed robbery, where a store owner was shot dead. The next day she hung up on a security guard who was trying to report two reckless drivers. In the recording of the call, she can be heard saying, “Ain’t nobody got time for this. For real.” In another case, she hung up on a man who called 911 after his wife had collapsed and lost consciousness.

Managers at the Houston Emergency Center determined Crenshanda had been involved in thousands of calls that lasted under 20 seconds. They launched an investigation, and when confronted, she admitted she often hung up on callers if she didn’t feel like talking to them.  She was then placed on indefinite leave before being fired in early August. She was arrested last week and released on $2,000 bail. If convicted she could be sentenced to a year in jail and fined $4,000 for each count. 

 

Source: NBC News

Photo: Houston Police

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