Dragged Passenger David Dao Reaches Settlement With United Airlines

The video of Dao being forcibly dragged created a firestorm of controversy and bad publicity for the carrier.

United Airlines has reached a settlement with Dr. David Dao, the passenger who was dragged off a flight this month in what became a viral moment. According to CNN, Dao's lawyers announced the deal today but have not disclosed the financial terms of the settlement.

"Mr. Munoz said he was going to do the right thing, and he has," lawyer Thomas Demetrio said of United Airlines CEO Oscar Munoz. "In addition, United has taken full responsibility for what happened...without attempting to blame others, including the City of Chicago."

The officer who removed Dao from the aircraft in Chicago was suspended following the incident.

On April 9, United tried to remove Dao from a flight in order to make room for its crew members. The video of Dao being forcibly dragged created a firestorm of controversy and bad publicity for the carrier. Dao's lawyers claimed he suffered a concussion and lost teeth. 

Since then, United has promised to make changes to its policies. Moving forward, the airline promises compensation up to $10,000 for giving up your seat voluntarily in similar situations.

 

 

 

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