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'911 Crisis Center' Returns For Season 2 — Here's What To Know

In the second season of "911 Crisis Center," viewers are taken inside an emergency dispatch center and watch as the workers skillfully navigate life-threatening situations.

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Your First Look at an All-New Season of 911 Crisis Center!
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Your First Look at an All-New Season of 911 Crisis Center!

When lives are on the line, the chaos never ends. Season 2 of 911 Crisis Center premieres Saturday, September 3 at 9:30/8:30c.

True crime TV fans are used to seeing what happens during a criminal investigation — but what about before a deadly incident actually occurs? The world of emergency responders is explored in the Oxygen True Crime series "911 Crisis Center."

Viewers will return to Chagrin Valley Dispatch in Ohio for the second season of “911 Crisis Center,” which premieres Saturday, Sept. 3 at 9:30/8:30c with new episodes airing at 9/8c beginning Sept. 10.

The compelling series offers fly-on-the-wall coverage of the community’s most intense moments as it takes viewers inside the call center and brings them along to experience the fast-paced action where dispatchers and supervisors skillfully navigate life-threatening situations.

In the back-to-back premiere episodes, the crisis center focuses on peril surrounding some of the youngest members of the Chagrin Valley community.  

Season two begins with the episode “Mama Bear to Grizzly Bear.” Supervisor Charline Polk, the Mama Bear of Chagrin Valley Dispatch, takes a 911 call from a concerned grandfather looking for his missing 2-week-old grandchild. Charline and the team combine forces to unravel the mystery. 

In the second episode that airs immediately after, “Matt on the Move,” Matt Reinke has learned the ins and outs of dispatching and is ready for the next step. Before he decides to apply for supervisor, however, he must help a young girl threatened with a knife and a panicked caller with a baby struggling to breathe.

Throughout the season, episodes will feature dispatchers and supervisors calmly taking charge, extracting information to relay to law enforcement and first responders, all the while helping confused and frightened callers on the other end of the line. Viewers will see the team tested as a couple is heard screaming over an open line; when a welfare check spirals into a pursuit; when a caller must be coached into performing CPR before it’s too late; and a neighbor who pulls a gun on a caller and her family. The season includes many impactful stories driven by the dispatchers and supervisors who are largely unseen in the community, yet make a huge impact.     

From Warner Brothers Unscripted Television, “911 Crisis Center” is produced by Shed Media in association with Green Lakes Productions. Dan Peirson, Lisa Shannon, Adam Kassen, Dena Waxman and Shannon O’Rourke executive produce

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