Jessica Merkosky taps into her cheerleader past to raise her team’s spirits and battle the heaviness of 911 calls. Her co-worker Tiffany Ward also takes on an emotionally charged night when they each answer calls from families in a similar crisis. 22:03

The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma to light. When Essence takes a break, a carjacking goes from bad to worse. Melinda caps off another night at dispatch with a cake with a twist! 22:03

It’s the best time of the year for the dispatchers! Dispatcher Appreciation Week officially begins, and while morale is high, the crime rate seems to be higher. Night Shift is going to have to get creative to sort out a mess of emergencies. 22:03

Dispatch Appreciation Week is in full swing: raffle tickets are flowing, costumes are aplenty, and prizes will be won. When a caller reports he was carjacked at gunpoint, the dispatch room switches into high alert, but the calls are not always what they seem. 22:03

The dispatchers at CVD brace for full moon madness. All hell breaks loose throughout the night when a traffic stop turns into a full-blown pursuit, strange lights in the sky are seen and a major accident leaves a motorcyclist motionless. 22:03

The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face and a caller whose childbirth doesn’t go exactly to plan. 22:03