“We’re The Dog People.” No, that isn’t the name of a new Brooklyn hipster rock band, but the motto of Rover.com, which specializes in dog sitting services. Unfortunately, one North Carolina women came home from vacation to find her house trashed by a dog sitter with an alleged history of criminal behavior she found through the service.
In an interview with Raleigh’s WRAL, Kathy Lipschutz says she found dog sitter Catelyn Carter through Rover.com, and used her several times before hiring her to watch her two dogs while she was away Mother’s Day weekend. When she returned she found her home covered in "blood stains, vomit stains, feces stains,” as well as ten empty boxes of wine, marijuana, and other various drugs. Carter also brought as many as seven other dogs she was watching into Lipschutz’ home, one of whom got loose. Video of the home shows a disgusting mess, and Lipschutz estimates the total damages equal $12,000.
After witnessing Carter’s shenanigans, a concerned neighbor called Lipschutz while she was boarding her plane home, and police were sent to her home. Officers soon discovered a “disoriented” Carter, whom they suspect had been drinking. Following the incident, Lipschutz discovered Carter allegedly had a “five-page criminal background," including convictions for possession of stolen property and numerous DWI arrests. Rover.com spokeswoman Leah Almeling said all sitters listed on the site are required to pass an extensive background check, and that an investigation into the sitter is ongoing.
Though Lipschutz had found Carter on Rover.com, and used her previously without incident, she hired her directly for Mother’s Day weekend. She has filed an insurance claim with her insurance company, and is also seeking damages from Rover.com. The company has removed Carter’s profile from its website and said in an email to WRAL, "Although this service was not booked on Rover, we’re committed to working with the pet parent and officials to provide support in this situation."