A Taco Bell cashier has been fired after a customer exposed that the employee printed out a racial slur on his receipt. In Young Lee is a PhD student at Penn Medicine in Pennsylvania, and he stopped for some Taco Bell after a night out this past weekend.
Lee told CBS Philly that he told the cashier his name was “Steve” so that he wouldn’t have to spell out his real name, saying it would be “inconvenient for both the cashier and me.”
Lee called the interaction between him and cashier normal. That made him even more shocked when he looked at his receipt.
“Our interaction was very ordinary and cordial even until I saw my name on the receipt that read ‘STEVE CHINK,'” Lee wrote on Facebook. “I was so infuriated that I couldn’t help but to confront the cashier. When I confronted him, he said that there are three Steve’s in the restaurant so he needed to differentiate. It made me even more upset that he was protecting his case rather than apologizing so I lashed out and told him that it is extremely disrespectful to use such a derogatory slur. He eventually apologized, and although I was still very upset I decided to let the case go.”
The cashier, however, didn't stop there.
Lee said, “What really got me riled up is when I heard him crack up jokes with his coworkers in the kitchen. My friends and I were sitting close to the kitchen so we heard him using the word ‘chink’ again to describe the situation as he laughed with his coworkers (where is your remorse?).”
At this point, he yelled at the cashier and was told by a manager that he was being disrespectful for “snatching” his food from the cashier.
“It was as if he was trying to defuse the situation by redirecting the blame on to me. But how does he expect me to be polite to the cashier when he deliberately took his time to spell out the word ‘CHINK’ to describe me? When he attempted to condemn me, people in the restaurant started to berate both the manager and the cashier, which led him to apologize and finally admit that they were in the wrong. I thought incidents like this only happen in the news and never expected it to happen to me but I guess it really does happen in the real world. Normally I would let things like this go but under the current political climate I find it very important to address such issues and voice them loudly and clearly,” he said.
Taco Bell has issued a statement, saying, “We do not tolerate this behavior. This employee no longer works for the brand, and the franchise is retraining its staff to ensure this incident will not happen again. Management has reached out and apologized directly to the customer.”