Kylie Jenner Lip Kits Got An "F" Rating From Better Business Bureau

Maybe Kylie should just stick to reality TV.

By Sowmya Krishnamurthy

The Better Business Bureau rates businesses based on customer complaints and business practices -- and the organization is giving Kylie Jenner a big F.

According to People, Kylie scored a failing grade for her popular lip kits. The BBB says that it received 133 complaints about Kylie Cosmetics and of these, five have not been resolved. 

More than half of the complaints are from angry customers having delivery issues and another 55 cite problems with the products. Kylie Cosmetics reportedly claims that “because their product is shipped in highly recognizable packaging, they feel that packages are being vandalized or stolen.”

Kylie's Favorite. #Exposed

A photo posted by Kylie Cosmetics (@kyliecosmetics) on


The BBB says that Kylie and her brand have “failed to resolve underlying cause(s) of a pattern of complaints.”

Kylie's lip kits have caused controversy since their release. Earlier this year, beauty expert Jeffree Star criticized the kits for being poor quality.

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