Woman Sues Starbucks For Putting Too Much Ice In Iced Drinks

Hold the ice, please

By Sowmya Krishnamurthy

Don't you hate it when your grande iced latte or venti frappuccino is mostly ice? One woman is tired of being stiffed on drinks and is taking Starbucks to court for millions. 

According to BuzzFeedStacy Pincus of Illinois is suing the beverage giant for falsely advertising the amount of ice it puts in its cold drinks. She argues that drinks are advertised to contain a certain number of ounces of coffee, tea or lemonade, but that we receive only a fraction because of the ice-to-drink ratio. “A Starbucks customer who orders and pays for a Cold Drink receives much less than advertised — often nearly half as many fluid ounces,” the complaint says. As an example, she says that a venti iced drink contains 14 ounces of beverage, but it reaches the advertised 24 ounces only with ice. In other words, almost half of the drink is ice.

Starbucks is already in hot water -- sorry -- for systematically underfilling their lattes. Will they ever get their ratios right?! A Starbucks spokeswoman tells BuzzFeed that the company is aware of the lawsuit but they believe it to be without merit. “Our customers understand and expect that ice is an essential component of any ‘iced’ beverage,” Jaime Riley said in a statement. “If a customer is not satisfied with their beverage preparation, we will gladly remake it.”

Pincus is suing for $5 million and is seeking class action status for the lawsuit. 

This ridiculous waste of court time sure sounds familiar.

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